Privacy Policy

Fractured – How We Protect Your Information

Last updated: February 9, 2026

1. Introduction

This Privacy Policy explains how Cynterio Techspace LLC ("Cynterio Techspace", "we", "us", or "our") collects, uses, and shares information when you use our mobile game "Fractured" (the "Game"). By installing or using the Game, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not install or use the Game.

2. Who we are and how to contact us

Cynterio Techspace LLC is a company registered in the United States, in the State of South Carolina. You can contact us about privacy matters at:
Email: pro@cynterio.tech
Website: https://cynterio.tech/
Mailing location: South Carolina, United States (you may email us to request our full postal mailing address).

3. Scope and age appropriateness

Fractured is a single‑player sci‑fi themed jigsaw puzzle game designed for a general audience, including adults and children. The Game does not contain violence, sexual content, gambling, or other content that would typically make it unsuitable for younger players. We do not knowingly collect personal information directly from children, such as names or email addresses. However, we may use third‑party services (for example, advertising and analytics providers) that process device‑level information and identifiers; for users identified as children or in regions with child‑specific privacy rules, we take steps to limit this processing as described in this Policy.

4. Information we do not collect directly

We do not ask you to create an account, log in, or provide any personal contact details to play Fractured. In particular, we do not directly collect:

  • Name
  • Username or display name
  • Email address
  • Password or PIN
  • Phone number
  • Profile photos or avatars
  • Payment or billing information

You play as a guest, and your game progress is stored locally on your device (for example, unlocked levels and puzzle completion).

5. Information we may collect automatically

Even though we do not collect contact details, certain technical information is collected automatically by third‑party services integrated in the Game, such as Google Firebase (Analytics and Crashlytics) and Google AdMob. Depending on your device and settings, the following categories of information may be collected:

  • Device identifiers and information – Mobile advertising identifier, device type, operating system version, language, and region
  • App version and settings
  • Usage data and events – Sessions and time spent in the Game, screens or menus visited, level attempts and completions, basic in‑game events
  • Crash and performance data – Crash logs and error codes, device model, OS version, and app state
  • Approximate location information – Country or region derived from IP address or device settings

6. Cookies and similar technologies

Our third‑party partners may use cookies, software development kits (SDKs), and similar technologies to collect and store information on or from your device. These technologies help deliver ads, provide analytics, and improve stability and performance. On mobile devices, these technologies are typically controlled at the app or operating system level rather than by browser settings; you can change your tracking and ad personalization preferences in your device settings.

7. How we use your information

We use the information described above for the following purposes:

  • To provide and operate the Game – Ensure basic functionality and measure performance, store your game progress locally
  • To understand and improve the Game – Analyze gameplay and feature usage, diagnose crashes and technical issues
  • To show ads and support our business model – Serve ads using Google AdMob, limit ad content appropriately
  • To comply with legal obligations – Respond to lawful requests and enforce our terms and policies

8. Legal bases for processing (EEA/UK users)

If you are in the European Economic Area (EEA), the United Kingdom, or similar jurisdictions, our legal bases for processing your information typically include:

  • Legitimate interests: To operate and improve the Game, prevent fraud, and maintain security
  • Consent: Where required by law for certain analytics or advertising activities
  • Legal obligations: To comply with applicable laws and regulatory requirements

9. Advertising and children

The Game displays ads using Google AdMob. Because the Game is suitable for children and adults, we treat it as a mixed‑audience app and take steps to comply with child‑privacy regulations. We configure AdMob to use a maximum ad content rating appropriate for children and families, tag ad requests as child‑directed where required, and restrict personalized advertising for child users.

10. "Do Not Sell or Share" and targeted advertising

We do not sell your personal information in the traditional sense. We limit our data sharing to the purposes described in this Policy and use mainstream providers such as Google Firebase and Google AdMob. You may opt out of targeted advertising by adjusting your device settings or contacting us.

11. Your choices and controls

You have several options to control how information is collected and used:

  • Device‑level settings: Reset your advertising identifier, limit ad personalization on Android and iOS
  • Contact us: Email pro@cynterio.tech to opt out of certain uses or request data deletion

12. Data retention

We retain data only as long as reasonably necessary for the purposes described in this Policy or as required by law. Local game progress is kept until you uninstall the Game or clear its data. Analytics and crash data may be retained for a period defined in our Firebase settings.

13. Your rights

Depending on where you live, you may have rights including access, correction, deletion, restriction, and portability of your information. To exercise these rights, please contact pro@cynterio.tech with enough information to identify your device or app usage.

14. Children's privacy

We recognize that children deserve additional privacy protection. For users identified as children, we do not knowingly collect direct identifiers, configure our services to limit advertising to child‑appropriate content, and respond to verifiable parental requests.

15. International transfers

Our service providers may process information on servers located in various countries. Where required, appropriate safeguards such as standard contractual clauses may be used to protect your information.

16. Third‑party services

The Game currently uses Google Firebase (Analytics and Crashlytics) and Google AdMob. These providers process data as independent controllers under their own privacy policies, which we encourage you to review at https://policies.google.com/privacy.

17. Links to other services

The Game currently does not include in‑app links to external websites or social media pages. If we add such links in the future, those sites will have their own privacy policies.

18. Security

We take reasonable technical and organizational measures to protect the information processed in connection with the Game from loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top. Your continued use of the Game after an updated Privacy Policy becomes effective indicates that you have read and understood the changes.